Client speaks

In Safe Hand For Online Reputation Management When a PR Disaster Hit

As leading UK-based travel and tourism company, have a number of clients. Usually, we organize the big family trips and business tours for the clients, and make sure them that it will be the best mesmerizing tour of their life. We take care of every aspect of our client's tour, which includes hospitality, transport, food, shopping, meeting, conferences, etc. Once, our client trip to Europe for some business conference. Over there, due to the negligence of the reserved hotel staff, clients suffered from discomfort accomodation and bad food quality, which really disappointed them.

Once they are back from their official trip, they share their experience with us, and put all the blame on our services. Client mentions this trip disaster and shared it online, as well as make a complaint against us and file a court case. As gossip spread quickly online, this news spread all over the internet. People start discussing the case on the internet, and shared their feedback, which creates a very bad impact on my business. Taking advantage of the situation, my reveals start comment about my company and services. Streaming with the situation, many people started blaming us and use abuse words for company employees, and lodge various complaints against us. This accident effect very badly on the online reputation of my business. My company lost many big projects and faced huge lose.

SynapseIndia: The Ray of Hope

SynapseIndia has become the safeguard of my company. I have heard about their Online Reputation Management services, get in touch with them, and ask for their help. SynapseIndia team is very cooperative and understanding. They have provided me the comprehensive solution for the negative online posts and complaints, and save my company from future mental harassment. In the process of providing the online reputation management services, they identify the source of the spreading news and remove the story. They provide search engine listings with positive PR in order to remove all the negative inputs.

Through effective project management and a systematic approach, SynapseIndia has removed all the negative complaints and invalid posts against my company, from the internet, and input the positive links about us. In the process, they keep a close eye of the search engines and reviews the links, and if they find any negative review about my organization, they simply remove it. They bring back my lost reputation, as well as clients by rebuilding my online reputation. Now, after taking their services and seeing they work, I am really happy and feel a strong bond with the team of the company.

Great Online Reputation Company

For any type of business, the greatest joy is when your customers tell you that you're doing great. But since last 6 months our business was in news more because of negative reviews & online complaints. Thanks to the young and enthusiastic team at SynapseIndia, these guys helped us getting rid of all negative talks. I would say these guys are the perfect example of fun and work combined to give you the best results. They have provided our business a solid online presence by promoting more of positive content and suppress the negatives related to our brand.

Whether it's about managing reputation through social media or via SEO, ORM specialists at SynapseIndia has done the great job in all cases. They are not just client centric but also always on their toes to delivering, the best!

It is never an easy task to push down all negative links for your brand or business related searches from different search engines, but the ORM team was very confident from very strong and they ended up with success.

If you are looking for a team of enthusiastic guys who are happy as well as motivated, to help with getting rid of negative talks, you need to look no farther. Very dynamic and confident team members, I have never found ORM team of SynapseIndia ever wanting in ideas and support whenever I have needed them. They guys have in-depth expertise and knowledge of ORM strategies.

They have effectively utilized marketing channels like SEO, SMO & Online PR to achieve online reputation management objectives. SEO-wise the team ensured that no negative links should appear on the first page of Google search results.

Our reputation was been damaged due to negative customers reviews. Some of our business customers were also trying to damage brand image. Because of all this our business was loosing some potential clients. Then finally we decided to go for an ORM expert company and today we are happy that we chose SynapseIndia for this job. Initially we were not too sure how much these service will help us by gaining the good business presence back. But thanks to the highly talented ORM team of SynapseIndia, within a month we started realizing the positive impacts of their services.

The best thing about SynapseIndia is that their team is well versed in various digital marketing aspects whether its SEO, SMO or any other.